Frequently Asked Questions

Everything you need to know about managing your secondhand shop with brecho.me.

Getting Started

What is brecho.me?

brecho.me is software built specifically for secondhand fashion resellers. Upload a photo of your purchase receipt and AI extracts every item automatically. From there you manage inventory at the unit level, sell via POS or online, and see your real profit per piece — not just revenue.

Who is brecho.me for?

Solo fashion resellers, thrift shop owners, and anyone who buys clothing to resell — whether you import from China, buy from local suppliers, or source from consignment. If you track purchases in spreadsheets or notebooks today, brecho.me replaces that.

Do I need to connect marketplaces to get started?

No. You can start by tracking purchases, inventory, and profit without connecting any marketplace or payment provider. Integrations can come later when you are ready.

How quickly can I get started?

Create a free account, upload a photo of your first purchase receipt, and our AI extracts the items automatically. Most sellers are up and running in under 10 minutes.

AI & Receipt Parsing

How accurate is the AI receipt parsing?

The AI typically extracts 80–95% of item details correctly, including names, quantities, unit costs, and shipping. It works with photos of printed receipts, screenshots of digital invoices, supplier notes in Chinese or Portuguese, and consignment documents. You always review and adjust before saving.

What receipt formats does it accept?

Any image or PDF works — photos of paper receipts, screenshots of AliExpress or Shein orders, supplier invoices, and consignment notes. The AI handles multiple languages including Chinese, Portuguese, and English.

Can I edit what the AI extracts?

Yes, always. After the AI parses your receipt you review every item before saving. You can change names, quantities, prices, split items, or add items the AI missed. Nothing is saved until you confirm.

How many AI captures do I get?

The free trial includes generous AI capture limits so you can test the full workflow. The Entrepreneur plan gives you unlimited captures with no restrictions.

Pricing & Billing

What does the free trial include?

You get the complete workflow end-to-end: AI receipt capture, inventory management, and selling. No credit card is required to start. You can test everything before deciding to upgrade.

How much does the paid plan cost?

The Entrepreneur plan removes all limits — unlimited AI captures, unlimited inventory, and full accounting reports. Check our pricing page for current rates in your currency.

Can I cancel my subscription?

Monthly plans can be canceled anytime from your account settings — your access continues until the end of the billing period. Yearly plans offer significant savings but are not cancelable mid-term.

What are the platform fees for selling?

When you process payments through our system, there is a small platform fee plus payment processing costs. There are no listing fees, no registration fees, and no withdrawal fees. Full details are on our payment policy page.

Selling & Payments

How and when do I receive my money from sales?

Payouts are processed twice per month (on the 1st and 15th). New accounts have a brief holding period to ensure payment security, which decreases as your account matures.

What payment methods are supported?

PIX instant payments (Brazil), credit and debit cards, SEPA transfers (Europe), and POS terminal payments via MercadoPago, Stone, or Cielo integrations. The available methods depend on your region.

Can I use brecho.me without selling through the platform?

Absolutely. Many sellers use brecho.me purely for purchase tracking and profit visibility without processing any payments through us. You can record sales manually and still see your true margins.

What is landed cost and why does it matter?

Landed cost is your true cost per item — purchase price plus shipping, taxes, and platform fees combined. Most resellers only look at the purchase price when setting prices, which can mean selling at a loss without realizing it. brecho.me calculates landed cost automatically so you price with real profit margins.

Data & Security

Is my data safe?

Yes. All connections are encrypted, authentication is passwordless (magic links plus two-factor verification), and every account is completely isolated from all others. We follow LGPD and GDPR data protection standards.

Can I export my data?

Yes. Export your data anytime as CSV files. Your data belongs to you — we never lock you in.

Who can see my business data?

Only you. Each account is completely isolated. We never share, sell, or display your business data to other users, advertisers, or third parties. Payment data is shared only with your payment provider (like Stripe) to process transactions.

What is LGPD and how does it protect me?

LGPD is Brazil's data protection law, similar to GDPR in Europe. It means we must protect your personal data, tell you exactly what we collect and why, and let you access, correct, or delete your data anytime. We comply fully with both LGPD and GDPR.

Account

How do I sign in? There is no password.

We use passwordless authentication for better security. Enter your email, receive a magic link, click it, and enter a verification code sent to your email. No password to remember, reset, or get stolen.

What if I lose access to my email?

Your email is your identity on brecho.me. If you lose access to your email provider, you will need to recover that first. We recommend keeping your email account secure with its own two-factor authentication.

Can I change my email address?

Yes. Go to Settings and update your email. You will receive a confirmation to verify the new address before the change takes effect.

How is brecho.me different from a spreadsheet?

Spreadsheets require you to type every item manually, build formulas for profit calculation, and hope nothing breaks. brecho.me gives you AI receipt parsing (photo to inventory in seconds), automatic landed cost calculation, unit-level tracking through the buy-list-sell cycle, and real-time profit dashboards. No formulas to maintain.

Still have questions?

Start your free trial and see for yourself — no credit card required.